Full-Service Airbnb and Holiday Home Management in Queenstown
Lake & Peak manages holiday homes and apartments in Queenstown end to end: pricing, listings, photography, guests, cleaning and property care. This page covers how each part works and what onboarding looks like.
Pricing, set daily
Set and forget is where performance slips. Pricing is a daily discipline: demand moves, weather shifts, events land, and rates should move with them. Drawing on a background running revenue across accommodation portfolios nationwide, we track pacing, supply and competitive pressure every day.
What this means for you:
Stronger rates through the shoulder months, where most of the difference is made
Fewer nights sold below what they were worth
Rates that respond to events and demand while there's still time to benefit
Monthly reporting that shows what was decided and why
Photography and listings, kept current
Photography isn't decoration. It decides clicks, conversion and where your home sits in search results. Ours is shot in-house and refreshed as seasons and homes change, not outsourced once at launch.
Photography shot from where a guest would stand
Staging that plays to the home's strengths
Listing copy written to be true on arrival
Photo order built for how people scroll
Platform search optimisation, so the right guests find you
The day to day
This is the part owners ask about least and rely on most.
Guests. Every enquiry, booking and message from first contact through to checkout, including the ones that arrive at midnight. Reviews responded to individually, because the audience for a review response is the next guest reading it.
Turnovers. Cleaning, linen and restocking coordinated through our team and contractors we work with regularly and know by name. The same teams across the portfolio, so standards stay consistent and nobody is learning your house for the first time.
The property. Inspections between stays and maintenance picked up while it's still a small job. Anything significant is run past you before it happens.
Your side of it. Monthly statements, a live view of your listing and its performance at any time, and owner stays blocked out whenever you need them.
Already listed with someone else?
Most of the homes we take on are already operating, so the handover is a routine piece of work rather than a disruption. We build the new listing alongside the existing one and switch across on an agreed date, with forward bookings honoured and guests told what's changing.
One thing worth knowing upfront: Airbnb reviews and Superhost status sit with the account that holds the listing, so they don't transfer between managers. Booking.com listings are tied to the address and do carry over. We'll walk you through what it means for your property before you decide anything.
Want to see the numbers first?
We prepare a free, no-obligation revenue assessment based on your home and its place in the local market. You'll get projected earnings and your management rate in writing, with nothing to sign.
How onboarding works
1. Discovery call
We start by understanding what you want from your home, and whether that's income, easy personal use, or both. Where we can, we visit in person to get a proper feel for the space.
2. Revenue forecast and strategy
We build a realistic forecast based on market demand, layout and guest appeal, seasonality, local competition, likely guest types, and any improvements worth making first. You'll know what to expect, without inflated promises.
3. Listing setup and launch
Photography, pricing model, listing build, copywriting, platform integration and guest messaging. Most homes are live within two weeks.
4. Full-service management
From launch onwards we handle pricing, bookings, guest communication, cleaning and property care. You don't need to step in unless you want to.
Ready for a Clear, Data-Driven Assessment?
We’ll look at your home, run the numbers, and give you a straight view of its potential - plus the changes that would help it perform at its best.